Save Time
and Trees

Sign up for
Online Statements

Activate My
Card Today!

Pay My Bills

Set-up automatic

My Bills

Request a balance

Credit Card Online Services

Personal Credit Card

Business Credit Card
Contact Us
Quick Links
Apply for a Card
Request a Balance Transfer
Setup Account Email Alerts
Pay Your Bills Online
Online Shopping Security

View Credit Card Agreements

Need Assistance?
Customer Service
Application Center
Access Your Credit Card Account

Manage your account online 24 hours a day, 7 days a week, by clicking here and signing in!

Learn More    Learn More

For assistance with your account, please contact our Customer Service Department
at 1-800-684-2222.

Service hours:
Mon-Fri: 7AM-1AM EST
Sat-Sunday: 7AM-12AM EST

Or write to us at:
Citizens Customer Service Department
PO Box 7092 Bridgeport, CT 06601

Payment Address:
PO Box 42010
Providence, RI 02940-2010

To apply for a card over the phone, please contact our Customer Application Center
at 1-800-426-1114.

Customer Application Center Service hours:
Mon-Sun: 8AM-12AM EST

To view or redeem your Cash Back Plus reward points click here

To redeem your Everyday Points rewards click here

To view or redeem your Everyday Points®, please contact the Redemption Center at 1-888-333-7834.

Redemption Center Service hours:
Mon-Fri: 9AM-9PM EST
Sat-Sun: 10AM-7PM EST
Or visit us online at

To report your card lost or stolen, please contact our Fraud Department at 1-800-443-0164.

Service hours:
24 hours a day, 7 days a week