|Access Your Credit Card Account
Manage your account online 24 hours a day, 7 days a week, by clicking here and signing in!
For assistance with your account, please contact our Customer Service Department
Mon-Fri: 7AM-1AM EST
Sat-Sunday: 7AM-12AM EST
Or write to us at:
Citizens Customer Service Department
PO Box 7092 Bridgeport, CT 06601
PO Box 42010
Providence, RI 02940-2010
To apply for a card over the phone, please contact our Customer Application Center
Customer Application Center Service hours:
Mon-Sun: 8AM-12AM EST
To view or redeem your Cash Back Plus reward points click here
To redeem your Everyday Points rewards click here
To view or redeem your Everyday Points®, please contact the Redemption Center at 1-888-333-7834.
Redemption Center Service hours:
Mon-Fri: 9AM-9PM EST
Sat-Sun: 10AM-7PM EST
Or visit us online at www.CitizensBankEverydayPoints.com.
To report your card lost or stolen, please contact our Fraud Department at 1-800-443-0164.
24 hours a day, 7 days a week